INKUH LLC SMS Messaging Policy

INKUH LLC ("INKUH," "we," "our," or "us") values your privacy and is committed to providing transparent communication regarding our SMS (text messaging) program. This SMS Messaging Policy explains how we collect consent, send text messages, protect your information, and how you can manage your messaging preferences.

By opting into our SMS program, you agree to receive recurring text messages from INKUH LLC in accordance with this policy.

Purpose of Our SMS Program

Our SMS program is designed to provide customers with timely and relevant information regarding:

Order confirmations
Shipping and delivery updates
Customer support communications
Appointment confirmations
Promotional offers
Product launches
Exclusive discounts
Educational skincare and haircare tips
Event announcements
Loyalty rewards
Back-in-stock notifications
Cart reminders (when applicable)

Our messages are intended to enhance your customer experience while keeping you informed about products and services offered by INKUH LLC.

Consent to Receive Messages

You will only receive SMS messages after providing your express consent through one of the following methods:

Completing an online form
Signing up on our website
Entering your phone number during checkout
Completing a QR code registration
Participating in a promotional campaign
Providing written consent at an event
Sending a keyword to our designated SMS number

Consent to receive marketing messages is not a condition of purchasing any product or service.

(210) 972-9509.

By contacting us via SMS with your mobile number, you consent to receive customer care text messages from Inkuh. Msg&Data rates may apply. Message frequency varies. Text HELP for help. Reply "STOP" at any time to opt out.

Message Frequency

Message frequency varies depending on your interaction with INKUH.

Customers can generally expect:

1–8 promotional messages per month
Additional transactional messages related to purchases, customer support, or shipping updates

Frequency may increase during special promotions, product launches, holiday events, or limited-time offers.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

INKUH LLC is not responsible for any fees charged by your wireless carrier.

Opting Out

You may unsubscribe from SMS communications at any time.

Simply reply:

STOP

Once your request is processed, you will receive a confirmation message, and no additional marketing messages will be sent unless you opt in again.

You may also contact us directly to request removal from our SMS program.

Help

If you need assistance, reply:

HELP

or contact us directly using the information below.

Customer Support:

Email: askus@inkuh.com

Website: www.inkuh.com

Phone: (210) 972-9509

Types of Messages You May Receive

If you opt in, you may receive messages regarding:

Order confirmations
Shipping notifications
Delivery tracking
Product recommendations
Product education
New product announcements
Limited-time promotions
Flash sales
Loyalty rewards
Event invitations
Customer satisfaction surveys
Restock alerts
Exclusive subscriber offers

Privacy

Your privacy is important to us.

INKUH LLC does not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.

Inkuh does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Information collected through our SMS program is used solely to:

Deliver requested communications
Improve customer service
Process orders
Provide requested support
Send promotional communications when authorized

Your information is handled in accordance with our Privacy Policy.

Supported Carriers

Our SMS program is supported by most major U.S. wireless carriers.

Delivery is subject to effective transmission from your wireless provider.

Carriers are not liable for delayed or undelivered messages.

Eligibility

By enrolling, you confirm that:

You are at least 18 years of age or have parental or legal guardian permission.
You are the authorized user of the mobile number provided.
You have authority to enroll that phone number in the SMS program.

Changes to This Policy

INKUH LLC reserves the right to modify this SMS Messaging Policy at any time.

Updates become effective immediately upon posting on our website.

Continued participation in the SMS program constitutes acceptance of the updated policy.

Contact Information

INKUH LLC

Website: www.inkuh.com

Customer Support: support@inkuh.com

Phone: (210) 972-9509

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (Central Time)

SMS Compliance Notice

By opting into INKUH LLC's SMS program, you expressly consent to receive recurring automated marketing and transactional text messages at the mobile number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for assistance.

INKUH LLC is committed to complying with applicable SMS regulations, including the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and carrier messaging requirements.